Terms and Conditions

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Welcome to Enrichment Excellence! By participating in our programs, including the After-School Children’s  Camps and Virtual Reality (VR) services for senior facilities, you agree to the following terms and conditions. Please read them carefully.

1. General Provisions

1.1 These terms apply to all participants, guardians of minors, senior living facilities, and individuals engaging in our services.

1.2 By enrolling or participating in our programs, you confirm you have read, understood, and accepted these terms.

1.3 We reserve the right to update these terms at any time. Any changes will be effective upon posting to our website.

2. Eligibility and Participation

Children’s  Camps

2.1 Participants must be between 8-16 years old. Guardians are responsible for completing all registration forms and providing accurate information.

2.2 Guardians must disclose any medical or behavioral conditions that could impact the child’s participation to ensure a safe environment.

2.3 Attendance requires adherence to our Code of Conduct, which prohibits bullying, disruptive behavior, and misuse of equipment.

Senior Living VR Services

2.4 Participants must be residents, staff members, or invited guests of the senior living facility hosting our services.

2.5 Facilities are responsible for ensuring participants meet basic health and safety criteria for VR use, such as no history of epilepsy or motion sickness susceptibility.

3. Health and Safety

3.1 We prioritize participant safety but cannot guarantee risk-free activities. By participating, you assume all risks associated with our services.

3.2 Participants must follow staff instructions at all times to ensure safety during activities, particularly when using VR equipment.

3.3 VR use may cause disorientation or discomfort. Participants should immediately notify staff of any adverse reactions.

3.4 Guardians and senior living facilities must provide emergency contact information and inform staff of any relevant health conditions prior to participation.

4. Payment and Refunds

4.1 Program fees must be paid in full before participation. Accepted payment methods are listed on our website.

4.2 Refunds are only issued in cases of cancellation by Enrichment Excellence. Missed sessions or voluntary withdrawals are non-refundable.

5. Equipment Use

5.1 All equipment, including VR headsets and tabletop games, is the property of Enrichment Excellence.

5.2 Participants are responsible for using equipment respectfully and safely. Damaged equipment due to misuse may result in repair or replacement fees.

6. Liability

6.1 Enrichment Excellence is not liable for injuries, illnesses, or accidents that occur during participation, except in cases of gross negligence or willful misconduct.

6.2 Guardians and senior living facilities agree to release and indemnify Enrichment Excellence from claims arising from participation, including property damage and personal injury.

7. Privacy and Media Release

7.1 We value your privacy. Personal information collected during registration will only be used for program administration and communication.

7.2 Photos or videos may be taken during activities for promotional purposes. By participating, you grant Enrichment Excellence permission to use such media unless you notify us in writing beforehand.

8. Code of Conduct

8.1 Participants must treat others with respect and kindness.

8.2 Disruptive, abusive, or unsafe behavior will not be tolerated and may result in removal from the program without refund.

8.3 Staff decisions regarding safety and behavior are final.

9. Cancellation and Rescheduling

9.1 Enrichment Excellence reserves the right to cancel or reschedule sessions due to unforeseen circumstances, such as weather or equipment failure. Participants will be notified promptly.

9.2 In cases of cancellation, participants will be offered a full refund or the option to reschedule.

10. Contact Information

For questions or concerns regarding these terms, please contact us at Lisa.Keelan@EnrichmentExcellene.com